How do you complain about conditions in the place of detention and ask for compensation?
When detained on remand you are held in a detention facility. You have the right to be held in conditions that are not inhumane or degrading. Read more about the conditions in a place of detention.
General complaints
If you believe that the conditions at the detention facility violated your rights, you can complain about this to the Public Defender Office (Ombudsman) of Georgia. You can always send your complaints to the Special Preventive Group or Special Investigation Service . If you think that detention facility staff member violated your rights you can complain about it to the director of the prison.
If you think that your rights are violated by the prison director, you can complain to the general director of the Penitentiary Service. You can also claim compensation according to the Civil Code of Georgia and Civil Procedure Code of Georgia if you believe that you have suffered any material or moral damages.
Procedure
When filing a claim, you should explain all the relevant facts, the type of violation, how it occurred and add any evidence that you have. The relevant institution will not consider the compensation claim without also evaluating whether the violations that you have complained about actually happened. The institution might ask you for additional explanations or documentation, where necessary. The procedure outlining how to ask for compensation is laid out in the Civil Procedure Code of Georgia.
Appeal
Director of the detention facility considers your complaint within 5 days, This may be extended for another 10 days. The General director of the Special Penitentiary Service should respond to your application within 10 days.
Complaints about medical care
There is no special procedure in Georgian legislation to complain about the insufficient medical treatment or the inappropriate action of the doctor. However, you can always complain about these issues according to the general complaint procedure. you can read more about the complaint procedure in the Imprisonment Code of Georgia.
Other complaints
Read more about other specific complaints about conditions in the investigative prison.